Privacy & Cookie Policy

This policy explains how Elite IV Drips ("we", "us") collects, uses, and protects personal data when you visit this website or contact us to book mobile IV therapy in Mykonos, Greece. We are the data controller for the information described below. If anything is unclear, message us on WhatsApp or call +30 698 599 8424.

1. The data we collect

We keep data collection to the minimum needed to run this service:

• Booking enquiries. When you contact us via WhatsApp or phone, we receive the details you choose to share — typically your name, contact number, location (villa, hotel, or yacht), and preferred time.
• Health information. To deliver treatment safely we may discuss health details (e.g. allergies, pregnancy, existing conditions). This is special-category data under the GDPR; we process it only with your explicit consent, solely to assess suitability and provide the service, and only our licensed medical professionals have access to it.
• Technical data. Like most websites, our hosting and security providers automatically process your IP address, browser, device type, and approximate location to serve the site and protect it from abuse.

2. Cookies & similar technologies

A cookie is a small file stored on your device. This site sets only one cookie, and it is strictly necessary:

This cookie is strictly necessary for security, so it does not require consent. We do not use analytics, advertising, or any other non-essential cookies or tracking, and this site does not display a cookie banner because none is needed.

3. Who processes your data

We use a small number of trusted providers ("processors") to run the site and communicate with you. Each processes data only on our instructions:

• Lovable — website hosting.
• Cloudflare — content delivery and security (bot protection, DDoS mitigation).
• WhatsApp / Meta — when you message us, your chat is handled by WhatsApp under its own privacy policy.

4. Why we are allowed to use your data (legal bases)

• To arrange and provide treatment — performance of a contract, and your explicit consent for any health information.
• To keep the site secure — our legitimate interest in protecting the website.

5. How long we keep it

We keep booking correspondence only as long as needed to provide the service and to meet any legal or tax obligations, after which it is deleted. Security-related technical data is short-lived.

6. International transfers

Some providers (including WhatsApp/Meta) may process data outside the European Economic Area. Where that happens, transfers are covered by appropriate safeguards such as the European Commission's Standard Contractual Clauses.

7. Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected, or your data erased;
• restrict or object to processing, and withdraw consent at any time;
• receive your data in a portable format.

To exercise any of these, message us on WhatsApp or call +30 698 599 8424. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα, dpa.gr).

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the current version.